The signs have already been spoken of. They just haven't been found yet.
We analyze the volume and context of posts from social media and survey data to formulate hypotheses for the next move.
No clues for the next concept are emerging from regular internal discussions or from simply continuing along past lines.
I want to change the way I approach my message. That's what I'm thinking, but I don't have the information to choose from.
All you see is a one-off viral moment, which doesn't translate into media buying or creative decisions.
Is it just one person's annoying voice, or is the market truly starting to move? Without a clear answer to that question, internal consensus cannot be reached. While the decision is being postponed, opportunities slip away.
Once the options are listed, anything outside of them disappears from view. Movements that no one has yet named are not included in the questions.
One person's story has context. However, it's impossible to verify at that moment whether it represents the entire market.
It's easy to count how many times it's been mentioned. But simply listing the numbers won't tell you what that means.
Signs of demand are already flooding the market as spontaneous consumer utterances. These are genuine, unfiltered voices, spoken when no one asked them. What's missing is an approach to analyze this vast amount of text not as individual points, but as a unified "statistical structure" (connections between topics). That's where trend insight analysis comes in.
This study will focus on tens of thousands of spontaneous statements from social media, news articles, and blogs. It will deal with words written when no one was listening, rather than responses to a survey.
Instead of looking at the frequency of keyword occurrences, we examine what is being discussed and in what contexts (occasions). The target keywords are designed to match the industry, target customers, and research theme.
We then examine the topics that have emerged numerically by returning them to actual conversations. We try to identify the individual behind each topic. Only after seeing this can we formulate a course of action.
This isn't a system that simply processes data and then stops there. Strategic planners and marketing researchers work together with consultants to manage projects. Our scope extends beyond simply submitting findings; we consider it to be the process of translating those findings into concrete strategies.
The key is not to be swayed by a single viral trend or a small number of loud accounts.
We organize tens of thousands of utterances into meaningful units. What we then examine is not how much of each word was spoken, but rather what words are linked together and the strength of those connections, measured statistically.
Topics that only briefly become popular are not discussed alongside other topics. What remains are topics that repeatedly emerge from separate contexts. These are signs of reproducibility.
"Why can we believe in that sign?" How many times has it appeared, and in how many different situations has it emerged? It is only by clearly presenting the supporting evidence that it becomes a solid basis (evidence) for decision-making that moves the organization.
The following are examples of deliverables we have provided so far. What we leave behind depends on how it will be used. The combination will vary depending on the project, and not everything listed here will necessarily be included, nor will only what is listed here be included.
We select the perspective based on the objective. When are these memories recalled? What are the unspoken frustrations? How are they perceived? The structure will change depending on how the questions are framed.
It's not about age or gender, but rather what they like and in what situations they talk about it that defines their character.
Identifying which words belong to which group and how strongly they are connected will serve as the starting point for setting the next theme.
This diagram shows what belongs to which group and how it is connected to other groups. It's a blueprint of the entire utterance. It's not just about reaching a single conclusion, but also serves as a starting point for deciding where to delve next.
Trend and insight analysis can be completed as a standalone endeavor. You can focus on a specific theme, begin the analysis, and arrive at an answer to a single question.
At the same time, the hypotheses found here also serve as the starting point for the next stage. The hypotheses that have emerged,Examining the mechanism of brand selection (CMM)The verified mechanism,Leading to investment allocation decisions (MMM)When designing through exploration, verification, and allocation, trend and insight analysis is the first step.